ATRANKA PASIBAIGUSI. Head of customer support - Kavos Draugas

ATRANKA PASIBAIGUSI. Head of customer support

vilius
Karjera

Love coffee? Interested in expanding coffee culture? Join the wonderful team of “Kavos draugas” – the one that knows it all about coffee and coffee machines!
We are well-known for friendliness, excellent customer care and
best conversations over the cup of coffee!

Join our team and you will:

  • integrate and develop CRM tools, customize necessary features;
  • engage and work collaboratively with customers to ensure we are delivering the required level of service and support;
  • ensure excellent service system and maintain high customer service standards;
  • resolve product or service problems by clarifying the customer’s complaints;
  • go the extra mile to engage customers and ensure satisfaction.

What do we offer:

  • a competitive compensation package;
  • interesting, responsible job in modern company;
  • freedom of decision and self-improvement possibilities.

Profile of how we see a perfect candidate:

• proven experience with CRM systems and practices;
• strong track record of customer support related to e-commerce business;
• customer orientation and ability to adapt/respond to different types of characters;
• ability to multi-task, prioritize and manage time effectively;
• good English skills (both oral and written).

Please send us your resume and join the winning team!

Contact us with your bio via email aurimas@kavosdraugas.lt

Aurimas Vainauskas @ linkedin

Only shortlisted candidates will be contacted.