ATRANKA PASIBAIGUSI. Head of customer support
Love coffee? Interested in expanding coffee culture? Join the wonderful team of “Kavos draugas” – the one that knows it all about coffee and coffee machines!
We are well-known for friendliness, excellent customer care and
best conversations over the cup of coffee!
Join our team and you will:
- integrate and develop CRM tools, customize necessary features;
- engage and work collaboratively with customers to ensure we are delivering the required level of service and support;
- ensure excellent service system and maintain high customer service standards;
- resolve product or service problems by clarifying the customer’s complaints;
- go the extra mile to engage customers and ensure satisfaction.
What do we offer:
- a competitive compensation package;
- interesting, responsible job in modern company;
- freedom of decision and self-improvement possibilities.
Profile of how we see a perfect candidate:
• proven experience with CRM systems and practices;
• strong track record of customer support related to e-commerce business;
• customer orientation and ability to adapt/respond to different types of characters;
• ability to multi-task, prioritize and manage time effectively;
• good English skills (both oral and written).
Please send us your resume and join the winning team!
Contact us with your bio via email firstname.lastname@example.org
Only shortlisted candidates will be contacted.